Johannesburg Water has clarified reports surrounding an alleged extortion incident in Hillbrow after a suspect was arrested on Monday for reportedly posing as a municipal official.
It says the individual is not one of its employees and was allegedly caught demanding money from a building caretaker while threatening to disconnect the water supply.
The water utility says preliminary findings indicate that the suspect was in possession of an access card issued by a meter reading contractor that last provided services to Johannesburg Water approximately three years ago.
The matter was reported to authorities, who then conducted an operation that led to the arrest.
Johannesburg Water spokesperson Nombuso Shabalala says the entity’s employees are not permitted to request or accept cash payments for services.
“We strongly condemn any form of fraud, extortion or misrepresentation of the entity and commend swift action taken by law enforcement authorities. We also wish to remind residents that Johannesburg Water employees and authorised contractors are not permitted to request or accept cash payments for services. Members of the public are urged to report any suspicious activities to the SAPS, Johannesburg Water or City of Johannesburg.”
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Johannesburg Water Clarifies Reports Regarding Hillbrow Extortion Incident pic.twitter.com/NdOaMqDzgU— Johannesburg Water (@JHBWater) June 23, 2026
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